Privacy policy

Privacy Policy
Last updated: 20.4.25

This Privacy Policy describes how Dragonrear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dragonrear.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect varies depending on how you interact with us. We may also use your information to communicate with you, fulfill our legal obligations, enforce our terms, or protect our Services and users.

What Personal Information We Collect

  • Basic contact details: name, address, phone number, email.

  • Order information: billing/shipping address, payment confirmation.

  • Account information: username, password, security questions.

  • Shopping behavior: items viewed, carted, or wishlisted.

  • Customer support content: any message you send us.

Some features may require this information to function properly.

Information We Collect through Cookies
We automatically collect certain data about your interactions with the Site through cookies, pixels, and similar technologies. This includes browser/device info, IP address, and interactions with our Site.

Information We Obtain from Third Parties
We may receive data from:

  • Vendors like Shopify

  • Payment processors (billing details)

  • Advertising/analytics partners using tracking tools

We treat this data in line with this Policy. We're not liable for inaccuracies from third parties.

How We Use Your Personal Information

  • Providing Services: process orders, payments, shipping, and support.

  • Marketing: send promotions or tailor ads.

  • Security/Fraud Prevention: investigate illegal activity.

  • Customer Support: respond to your inquiries.

Cookies
We use cookies to operate our store and analyze usage. For details, see: Shopify Cookies. You can manage cookie preferences via your browser, but doing so may impact functionality.

How We Disclose Personal Information We may share your info with:

  • Service providers (e.g., Shopify, payment gateways)

  • Marketing/advertising partners

  • Affiliates and legal authorities when required

Categories of Personal Information Disclosed in the Last 12 Months

Category Recipients
Identifiers (contact/order info) Service providers, marketing partners
Commercial info (order history) Marketing partners
Network activity (Usage Data) Analytics and ad vendors

We do not use or disclose sensitive personal information to infer characteristics about you.

Sales/Sharing of Data We may have "sold" or "shared" the following:

Category Recipients
Contact info, shopping activity, usage data Marketing/advertising partners

User-Generated Content
Content like reviews posted publicly may be viewed by others. We are not responsible for how third parties use that info.

Third Party Links
Links to third-party sites are not governed by our Policy. Please review their terms before use.

Children’s Data
Our Services are not intended for children. If we learn a child has submitted personal data, we will delete it.

Security
We implement technical and organizational measures to protect data, but no system is 100% secure.

Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your data, or opt out of certain uses. Contact us to exercise these rights.

Contact Us
Dragonrear
Email: support@dragonrear.com